Privacy Policy

Introduction and Scope

Whopreviews ("we," "our," "us," or "the Company") is a trading name of Vertial Holdings Pty Ltd ACN 629 494 926, an Australian company. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website whopreviews.com (the "Site") and use our review platform services (collectively, the "Services").

Whopreviews is based in Australia and complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). We also comply with international privacy regulations including the European Union's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

We collect several types of information from and about users of our Services, including personal information that can be used to identify you.

1. Information You Provide Directly

When you interact with our Services, you may voluntarily provide us with the following information:

• Account Registration: Email address, username, password (encrypted), display name
• Profile Information: Profile picture, biographical information, social media links (optional)
• User-Generated Content: Product reviews, ratings, comments, testimonials, feedback
• Communications: Messages sent to our support team, survey responses, newsletter subscriptions
• Transaction Data: Information related to your interactions with Whop products (product names, URLs)

2. Information Collected Automatically

When you access and use our Services, we automatically collect certain technical and usage information:

• Device Information: IP address, device type, operating system, browser type and version
• Usage Data: Pages viewed, time spent on pages, navigation paths, click patterns, search queries
• Location Data: General geographic location based on IP address (country/region level)
• Referral Information: Websites or sources that referred you to our Services
• Session Information: Date and time of visits, session duration, frequency of visits

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and collect usage data. See our Cookies and Tracking section below for detailed information.

How We Use Your Information

We use the information we collect for various purposes in accordance with applicable privacy laws. The legal bases for processing your data include consent, contract performance, legitimate interests, and legal compliance.

How We Share Your Information

We may share your information with third parties only in the following limited circumstances:

1. Public Information

Reviews, ratings, comments, and your display name that you post on our platform are publicly visible to all users and may be indexed by search engines. Your email address and other account details remain private and are never displayed publicly.

2. Service Providers and Business Partners

We share information with trusted third-party service providers who perform services on our behalf under strict confidentiality agreements:

• Hosting Services: Vercel, Supabase (cloud infrastructure and database hosting)
• Analytics Providers: Google Analytics, Google Tag Manager (website analytics and performance tracking)
• Email Services: Email delivery platforms for transactional and marketing emails
• AI Services: Google Gemini API (for analyzing reviews and generating insights)
• Payment Processors: If applicable, for processing affiliate commissions or subscriptions

These service providers are contractually obligated to use your data only for providing services to us and are prohibited from using or sharing your information for any other purpose.

3. Affiliate Links and Third-Party Products

Our platform may contain affiliate links to Whop products. When you click on these links, you may be redirected to third-party websites. We may receive a commission if you make a purchase, but we do not share your personal information with these third parties through affiliate links.

4. Legal Requirements and Protection of Rights

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations, court orders, subpoenas, or government requests
• Enforce our Terms of Service and other agreements
• Protect the rights, property, or safety of Whopreviews, our users, or the public
• Investigate and prevent fraud, security breaches, or illegal activities
• Defend against legal claims or disputes

5. Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us provide a better user experience and understand how our Services are used.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences and login status.

Types of Cookies We Use

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information such as page views, session duration, bounce rate, and demographic data. This information is transmitted to and stored by Google on servers in the United States and other countries.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by managing your cookie preferences in your browser settings.

Managing Cookies

You can control and manage cookies in several ways:

• Browser Settings: Most web browsers allow you to block or delete cookies through your browser settings
• Third-Party Tools: Use browser extensions or privacy tools to manage cookies and tracking
• Opt-Out Links: Visit opt-out pages provided by advertising networks and analytics providers

Please note that blocking or deleting cookies may affect the functionality and performance of our Services. Some features may not work properly without cookies enabled.

Data Security and Protection

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Security Measures We Implement

• Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
• Password Protection: User passwords are encrypted using industry-standard hashing algorithms
• Access Controls: We restrict access to personal information to authorized personnel only
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing
• Secure Infrastructure: Our data is hosted on secure cloud platforms with robust security measures
• Monitoring and Logging: We monitor for suspicious activity and maintain security logs

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: We retain account information and user-generated content while your account is active
• Deleted Accounts: When you delete your account, we may retain certain information for up to 90 days for backup and recovery purposes
• Legal Requirements: We may retain certain data longer if required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution)
• Anonymized Data: We may retain anonymized and aggregated data indefinitely for analytics and research purposes

Your Privacy Rights

Depending on your location, you have certain rights regarding your personal information under applicable privacy laws, including the Australian Privacy Act, GDPR, and CCPA.

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@whopreviews.com with your request. We will respond to your request within 30 days (or as required by applicable law). We may require verification of your identity before processing your request to ensure the security of your information.

International Data Transfers

Whopreviews is based in Australia, but we serve users globally. Your personal information may be transferred to, stored, and processed in countries outside of Australia, including the United States and other jurisdictions where our service providers operate.

When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable privacy laws. These safeguards may include:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Binding Corporate Rules or certifications such as Privacy Shield (where applicable)
• Your explicit consent to the transfer

Third-Party Websites and Services

Our Services may contain links to third-party websites, including Whop product pages, affiliate links, and external resources. We are not responsible for the privacy practices, content, or security of these third-party sites.

Important: Whopreviews is an independent platform and is not affiliated with, endorsed by, or sponsored by Whop Inc. or any product creators listed on our platform. When you click on links to external sites, you leave our Services and are subject to the privacy policies of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for, and we do not knowingly collect personal information from, individuals under the age of 13 (or under 16 in the European Union). If you are under the applicable age, please do not use our Services or provide any personal information to us.

If we become aware that we have collected personal information from a child under the applicable age without verified parental consent, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child, please contact us immediately at privacy@whopreviews.com.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of your personal information subject to certain exceptions
• Right to Opt-Out of Sale: We do not sell personal information, so this right does not apply
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us at privacy@whopreviews.com. We will verify your identity before processing your request and respond within 45 days.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

• Right of access, rectification, erasure, and restriction of processing
• Right to data portability
• Right to object to processing based on legitimate interests or direct marketing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

We process your data based on the following legal bases: consent, contract performance, legitimate interests (e.g., improving our Services, fraud prevention), and legal compliance.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy
• Post a prominent notice on our website or send you an email notification
• Provide at least 30 days' notice before implementing material changes that affect your rights

Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.